Field Collateral · ER Floor Operations

One operational language for your entire ER floor.

The same four tools your individual clinicians would buy on their own — licensed for the whole hospital. Ten vets. One invoice. One shared way of working, from the rounds board to the handoff.

License the kit — $99
Instant download · lifetime updates
30-day refund if it doesn't earn its keep
10
Vets covered
$9.90
Per vet
New-hire access
§ 01 · The problem

Ten vets, ten versions of "how we do it here."

The hardest thing about running an ER floor isn't the cases. It's the gap between them — the handoff that takes five minutes too long, the new hire who learned a different version of rounds at her last job, the discharge call that gets rebuilt from scratch by whoever picks up the phone.

That gap is where burnout lives. Not in the dramatic codes — in the small operational failures that accumulate, shift after shift, until the floor feels heavier than the medicine should make it.

  • 01
    Drift between shifts.
    Day team rounds in narrative. Night team rounds in bullets. Neither knows what changed.
  • 02
    Handoffs that won't end.
    Without a shared structure, every handoff is rebuilt live. Ten minutes per patient, twelve patients deep.
  • 03
    Owner updates that drain the floor.
    No script means every call starts cold and ends late. The cost shows up in your charge-time-per-case, not your medicine.
  • 04
    Onboarding by osmosis.
    New hires learn whichever version of the floor is loudest that week. Six months later you can tell which mentor they had.
§ 02 · The kit

Four pieces. One shared floor.

All digital · instant download · PDF
Tool 01Wall · daily

The Rounds Board

Every inpatient at a glance. Same columns, same shorthand, every shift. The floor stops asking "what's the status on bed 04" because the answer is already on the wall.

#PtPlanΔ
01MiaRecheck2h
02OsoBG q1h15m
03PipD/C AM
Tool 02Pocket · always

The Pocket Card

Mid-shift reset on one side. Pre-loaded scripts for the conversations no one wants to wing — owner updates, declined care, in-clinic euthanasia — on the other.

↺ Reset · 90 seconds
1Feet flat. Three breaths.
2Name the next decision.
3Pick the smallest right move.
Tool 03Desk · per shift

The Desk Set

Three single-pagers that live by the workstation: owner update, safe handoff, end-of-shift offload. Pick one up, follow it, put it down. Nothing memorized.

↳ Safe Handoff
Stable · Watching · Worried.
Three buckets. Patient lives in one. That's the whole conversation.
Tool 04Director · monthly

The Field Guide

How to drill the kit so it runs when no one can think. Built for the medical director who has twelve minutes between cases and needs the team holding the same shapes by month-end.

Drill cadence
W1Board + handoff
W2Owner scripts
W3Mid-shift reset
W4Full kit live
§ 03 · Rollout

What changes on the floor by week four.

Day 0 → 7

Buy once. Print the kit. Put it on the wall.

One purchase covers the whole hospital. No seat counts to track. No expense reports to chase. The rounds board goes up. The cards go in pockets. The desk pages go by the workstations.

Week 2 → 3

The floor starts speaking it.

Handoffs collapse. "Stable, watching, worried" becomes shorthand. Owner update calls hold their shape under fatigue. The Field Guide gives you the drill sequence — twelve minutes between cases, week by week.

Week 4 →

It's the way the hospital runs.

New hires learn one floor, not ten. Shift transitions get back the minutes they were leaking. The small failures that drove your team off the floor get smaller — measurably, in the things you already track.

§ 04 · License

The math is supposed to be easy.

One invoice. One expense line. One operational language across ten clinicians. Less than the cost of a single ER consult — and roughly what your team spends on coffee in a week.

Team license · up to 10 vets

ER Vet Reset Kit — Clinic Team (up to 10 vets)

$490 individually
$99
≈ $9.90 / vet
Up to 10 vets in one hospital, single license.
Lifetime updates — every revision, free, forever.
New-hire access as your team rotates.
All four PDFs · print, post, pocket.
One invoice · one expense line.
30-day refund · no form, no hassle.
§ 05 · Built by

By a medical director who still works the floor.

Dr. Kaelyn Petras — veterinary emergency medical director, level-1 trauma background, founder of a 24/7 ER/ICU. The kit isn't from a consultant's playbook. It's the operational scaffolding she built to keep her own floor coherent on a Saturday night with three codes and a new graduate on shift.

The tools you're buying are the ones she stopped pretending she could carry in her head. The Field Guide is the version of "how to drill it" she wishes someone had handed her in year two.

ER medical director Level-1 trauma background 24/7 ER/ICU founder
§ 06 · Questions you'd ask

Before you put it on a card.

What if my team is bigger than ten vets?+

Email info@pivotvet.com — multi-site and larger team licenses are flat-rate and we'll send a custom invoice the same day.

Is this just a pile of PDFs?+

It's four designed tools meant to be printed, pocketed, and posted — plus a Field Guide telling you exactly how to drill them into a real shift schedule. The medium is paper because the floor doesn't have time for a login.

Will it work for GP or just ER?+

The kit was built around ER pressure, but the bones — shared rounds language, owner-update scripts, handoff structure — transfer cleanly to specialty and busy GP. A few hospitals are already running it on the GP side; the Field Guide notes where to adapt.

How fast will my team actually use it?+

The Rounds Board and the Pocket Card tend to land within a shift — they don't ask anything of the team. The handoff and reset language take the four-week cadence in the Field Guide. After that it's just how the hospital sounds.

What's the refund if it doesn't stick?+

Thirty days, full refund, one email. No form, no survey, no friction. If it doesn't earn its keep on one shift, you shouldn't be paying for it.

Less than one consult.
Worth a quieter Saturday.

License the kit for your whole floor — instantly, in one purchase, on one invoice.

License the floor — $99

Instant download · Lifetime updates · 30-day refund